Privacy notice
Contract Close Title Company (also referred to as Contract Close) uses information you provide through our website or telephone service to respond to questions, prepare preliminary closing estimates, and assist with requested title and closing services. This notice covers our website inquiries, phone inquiries, and optional call recap text messages. Separate notices may apply to a closing transaction or title insurance policy.
Information used
Depending on your request, this may include your name, phone number, email address, property and transaction details, your questions, and the content of the conversation. Our phone service creates a transcript and summary to help answer your inquiry and document your communication preferences. SMS records include your consent, messages, and opt-out requests.
How information is handled
We use this information to provide the services you request, calculate estimates, communicate agreed next steps, and manage your contact preferences. We use service providers for our website, phone service, customer records, quote calculation, and message delivery. Information needed to perform those services may be processed by those providers.
We do not sell or share mobile phone numbers or SMS opt-in information with third parties or affiliates for their own marketing or promotional purposes. SMS consent is used only for the service you requested. Providers that support message delivery may process that information on our behalf.
Optional text recaps
A call does not automatically enroll you in text messages. We ask you to confirm that the calling number can receive texts and whether you want a recap. If you agree, we may text a summary of that call, including any preliminary estimate discussed and agreed next steps. Consent is optional and is not a condition of purchasing services. Reply STOP to opt out or HELP for help. Message and data rates may apply.
Your choices and questions
You may contact us to ask about information associated with your inquiry, request a correction, or request deletion. We may need to verify your request, and some information may need to be retained for transaction records, legal obligations, or to honor an opt-out.
Please do not send Social Security numbers, bank account details, payment card details, passwords, or wire instructions by ordinary text message. Contact our team for an appropriate way to provide sensitive transaction documents.
Contract Close Title Company
1005 W State Rd 84, Suite 290, Fort Lauderdale, FL 33315
Phone: 855-256-7311
Email: title@contractclose.com
Call recap SMS terms
Contract Close Title Company offers optional customer-care text recaps of inbound calls about title questions and preliminary closing estimates.
How you join
During your call, confirm that the number you are calling from is a mobile number that can receive text messages and agree to receive a recap. We document your response in the call transcript. Consent is optional and is not a condition of purchasing services. Providing a phone number or calling us alone does not enroll you.
Messages and frequency
You will receive a recap only for a call in which you request one. A recap may arrive in more than one text segment. The number of recaps depends on the calls for which you consent. Recaps can include your name, callback number, reason for calling, a preliminary estimate actually discussed, and agreed next steps. This program does not enroll you in marketing texts.
Charges, help, and opting out
Message and data rates may apply under your mobile plan. Reply STOP to stop messages. You may receive a confirmation of your opt-out. Reply HELP for assistance, or contact us at 855-256-7311 or title@contractclose.com. If you have opted out and later want to resume, contact us to update your preference.
Delivery and estimates
Text delivery depends on the mobile network and may be delayed or unavailable. Do not use text messaging for urgent matters or wire instructions. A quoted figure is a preliminary estimate subject to transaction details and team review; it is not a final closing statement, full cash-to-close figure, or guarantee of title coverage. Contact our team about transaction-specific questions.
See our Privacy notice for how inquiry and messaging information is handled.
Contract Close Title Company
1005 W State Rd 84, Suite 290, Fort Lauderdale, FL 33315
855-256-7311 • title@contractclose.com
Text recap consent
Our optional call recap text service uses the following consent process during an inbound call:
First, we ask: “Is the number you're calling from a mobile that can receive text messages?”
If you confirm yes, we ask: “Would you like Contract Close to text you a recap of this call? It's optional, and message and data rates may apply. You'll only receive a recap for calls where you ask for one. Reply STOP to stop texts or HELP for help. Our privacy notice and text-message terms are on ContractClose.com.”
We wait for an explicit yes and document your answer. If the number is not mobile, consent is declined or unclear, or SMS is blocked, we do not send a recap. Consent is optional and is not a condition of purchasing services.
See our Privacy notice and Call recap SMS terms.